General Features

Sahaj BizCom is Advant’s business communication product with following features. This product takes just few seconds to set up and start running :

Features:

• Send and receive mass sms’s – can be used for
  • Product Promotion
  • Announcing launch of new products or services
  • Announcing school start date, close date, holidays, emergency messages etc
  • Conducting public surveys, collecting public opinion
  • Sending personalized messages to customer for greetings on special occasions
  • Auto-reply to customers and prospects on enquiry
  • Auto forward options can be used to forward the messages to concerned persons on a business rule basis
  • Can use to conduct lotteries or mass games
• Manage field staff using sms to send and receive mails
• Automated Order Booking system
  • Hotels and Restaurants can use it to automate order booking for rooms and home delivery
  • Customers can get the menu card, room rates, etc by sending pre-fix sms’s
  • Hospitals and other emergency services can use it for providing emergency services and auto-response to emergency requests
  • This can be used in any other services organization
• Service and Support Center
  • It acts as service and support center by letting users send a sms with prefix
  • The problem is automatically forwarded to concerned engineer
  • An auto reply is sent to customer confirming receipt of his complaint
  • All messages are configurable through a simple user interface
• System Requirements
  • Any standard GSM datacard (GSM comes with a sim card inside)
  • A PC or laptop with standard datacard slot or an USB slot; if there is USB slot only, then the datacard should have USB port
  • Standard Windows OS with MS Office (Access)

Benefits

• It runs unattended , 24 x 7 (even on holidays)
• Powerful and cost effective advertising tool as it reaches the intended audience on his cellphone
• Increases customer intimacy by prompt auto-response when an enquiry or a service request is received
• It is interactive; it can provide lot of interactive information through sms without any manual interface – saves valuable manpower
• Only final and genuine requests get attended
• It provides valuable statistics regarding enquiries, customers, service requests etc.